End User License Agreement and Terms of Service

Last updated: September 13, 2026

1. Agreement

These End User License Agreement and Terms of Service ("Terms") constitute a binding agreement between Pull Chocks ("Company," "we," "us," or "our") and you ("User," "you," or "your") governing your access to and use of Pull Chocks (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. License Grant

Subject to your compliance with these Terms and payment of applicable subscription fees, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your active subscription period. This license does not permit you to sublicense, resell, or distribute the Service to third parties.

3. Description of Service

Pull Chocks is a cloud-based aircraft maintenance CMMS that helps maintenance shops manage work orders, aircraft, inventory, customers, invoicing, and related operations. Features may change over time as we improve the Service.

4. Account Responsibilities

  • You must provide accurate and complete registration information and keep it up to date.
  • You are responsible for safeguarding your account credentials and for all activity under your account.
  • You must ensure that only authorized personnel access your shop's data within the Service.
  • You must promptly notify us of any unauthorized access or security breach related to your account.

5. Subscription and Payment

Subscriptions are billed on a recurring basis. Payment is processed securely through Stripe. By subscribing, you authorize us to charge your payment method for applicable subscription fees. Fees are non-refundable except as described in our Refund & Cancellation Policy or as required by law.

6. Third-Party Integrations (QuickBooks Online)

The Service may offer optional integration with Intuit QuickBooks Online. By connecting QuickBooks, you authorize us to access and sync accounting data on your behalf as described in our Privacy Policy.

  • Integration is initiated and controlled by authorized users in your shop.
  • Your use of QuickBooks is also subject to Intuit's terms, policies, and platform requirements.
  • Pull Chocks is not affiliated with, endorsed by, or sponsored by Intuit Inc. QuickBooks is a registered trademark of Intuit Inc.
  • We are not responsible for QuickBooks availability, accuracy, or changes to Intuit's APIs or services.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable regulations.
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems.
  • Reverse engineer, decompile, or attempt to extract source code from the Service except where permitted by law.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Upload malicious code or content that infringes third-party rights.

8. Intellectual Property

Company and its licensors retain all right, title, and interest in the Service, including software, design, trademarks, and documentation. You retain ownership of data you submit to the Service. You grant Company a limited license to host, process, and display your data solely to provide and improve the Service.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Termination

You may cancel your subscription at any time as described in our Refund & Cancellation Policy. We may suspend or terminate your access if you materially breach these Terms or if required by law. Upon termination, your license to use the Service ends. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and governing law.

11. Refunds and Cancellation

Cancellation and refund terms are set out in our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

12. Changes to These Terms

We may modify these Terms from time to time. We will update the "Last updated" date when changes are made. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

13. Contact

If you have questions about these Terms, contact Pull Chocks at pull.chocks.sup@gmail.com.

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